Staffing and Services/Standards of Service

Staffing and services available are much greater than in traditional sheltered housing.

A Manager ensures the smooth administration of the Court and in addition, a team of Duty Managers operate a rota system , 24 hours a day.  A larger team of Housekeeping Assistants provide one-and-a-half hours of domestic help to each single Owner or couple every week as well as keeping the communal areas clean and tidy.

At each Court, a comfortable dining room provides a substantial meal every day, usually at lunch time at a modest price for everyone who wishes to have it. Meals can be taken to Owners who are unwell. Help can be offered to provide other meals and snacks if required.

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